Privacy policy

This Privacy Policy describes how www.naseerahbakes.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. 

The following is the privacy policy for the Naseerah's Bake Shop website. In this policy, we describe what personal information we collect on our site, how we use it, and your options regarding information we may collect about you. If you have questions about this policy, please feel free to contact us at contactnbs@Naseerahsbakeshop.com. By using our website, you consent to the collection and use of this information by Naseerahsbakeshop.com.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at contactnbs@naseerahbakes.com or by mail using the details provided below:

5316 Diamond St, Philadelphia PA 19131, United States

Collecting Personal Information

Physical, electronic, and managerial procedures have been employed to safeguard the security and integrity of any personal information entered on this site. Naseerah's Bake Shop encrypts billing information wherever it is requested. Naseerah's Bake Shop collects personal information online, including names, postal and e-mail addresses, phone numbers, and billing information. Naseerah's Bake Shop may also collect business information, some of which could constitute personal information, as well as personal information from individuals acting solely in their business capacity.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].
    • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site [ADD OR SUBTRACT ANY OTHER PERSONAL INFORMATION COLLECTED].
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS].
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number.
  • Customer support information
    • Purpose of collection:
    • Source of collection:
    • Disclosure for a business purpose:
    • Personal Information collected: [INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you
    • Disclosure for a business purpose: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT]
    • Personal Information collected: [ADD ANY MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEED.]

Orders

Anyone can view our Website without entering personal information. To place an order, you must provide contact information (like your name and shipping address) and financial information (like your credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. You do not need to create an account to make purchases on our site. Simply follow the first time customer link to proceed to checkout. To make your future purchases even faster, you can create an account during checkout.

Security

We at Naseerah's Bake Shop understand your concerns about the security of online transactions. Therefore, our site is equipped with the most advanced Secure Socket Layer (SSL) technology available to ensure the privacy of any information you submit through this site. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Minors

Users of all ages may access and view our Website, but we take children’s privacy very seriously. We do not intentionally solicit, collect, or maintain personal information from children under 13, and we ask that parents supervise their children while online. If we learn that personal information was submitted by a child under 13, the information will be deleted from our system promptly.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]


Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

How Naseerah's Bake Shop Uses Personal Information Collected Online

We will use your personal information for the purpose for which it is submitted, such as to reply to your emails, handle your complaints, and process billing and business requests. We may also use your information for marketing or other purposes, but we will not do so without your consent. For example, when entering personal information on our site, you may see a box to indicate you would like to be on a mailing list to receive information from Naseerah's Bake Shop. Leaving this box checked gives us consent to use your information in this additional way.

Help Us Keep Your Personal Information Accurate

If your information changes or you would like to review the personal information we may have on file, please visit the My Account section of our website.

Surveys & Contests

From time-to-time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

    Retention

    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

    Tracking

    Our Websites are not set up to track, collect, or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

      Selling Personal Information

        We do not sell or rent your personal information to third parties. At any time you can add or remove your name from Naseerah's Bake Shop by accessing the My Account section of our website, or by clicking the unsubscribe link from any of our email communications. 



        CCPA

        If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS]

        If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

        Cookies

        This site uses cookies. Not just the delicious kind, but also a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

        We use the following cookies to optimize your experience on our Site and to provide our services.

        [Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

        Cookies Necessary for the Functioning of the Store

        Name Function Duration
        _ab Used in connection with access to admin. 2y
        _secure_session_id Used in connection with navigation through a storefront. 24h
        _shopify_country Used in connection with checkout. session
        _shopify_m Used for managing customer privacy settings. 1y
        _shopify_tm Used for managing customer privacy settings. 30min
        _shopify_tw Used for managing customer privacy settings. 2w
        _storefront_u Used to facilitate updating customer account information. 1min
        _tracking_consent Tracking preferences. 1y
        c Used in connection with checkout. 1y
        cart Used in connection with shopping cart. 2w
        cart_currency Used in connection with shopping cart. 2w
        cart_sig Used in connection with checkout. 2w
        cart_ts Used in connection with checkout. 2w
        cart_ver Used in connection with shopping cart. 2w
        checkout Used in connection with checkout. 4w
        checkout_token Used in connection with checkout. 1y
        dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
        hide_shopify_pay_for_checkout Used in connection with checkout. session
        keep_alive Used in connection with buyer localization. 2w
        master_device_id Used in connection with merchant login. 2y
        previous_step Used in connection with checkout. 1y
        remember_me Used in connection with checkout. 1y
        secure_customer_sig Used in connection with customer login. 20y
        shopify_pay Used in connection with checkout. 1y
        shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y depending on value
        storefront_digest Used in connection with customer login. 2y
        tracked_start_checkout Used in connection with checkout. 1y
        checkout_one_experiment Used in connection with checkout. session

        Reporting and Analytics

        Name Function Duration
        _landing_page Track landing pages. 2w
        _orig_referrer Track landing pages. 2w
        _s Shopify analytics. 30min
        _shopify_d Shopify analytics. session
        _shopify_s Shopify analytics. 30min
        _shopify_sa_p Shopify analytics relating to marketing & referrals. 30min
        _shopify_sa_t Shopify analytics relating to marketing & referrals. 30min
        _shopify_y Shopify analytics. 1y
        _y Shopify analytics. 1y
        _shopify_evids Shopify analytics. session
        _shopify_ga Shopify and Google Analytics. session

        [INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]

        The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

        You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

        Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

        Do Not Track

        Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

        Updates to Our Policy

        As our Website evolves or our data handling policies change, we will update this privacy policy and change the effective date. If we make significant changes to our data handling practices, we will make efforts to notify our active customers in other reasonable ways that may include an administrative email.

        Problems, Complaints with Naseerah's Bake Shop Privacy Policy. If you have a complaint about Naseerah's Bake Shop’s compliance with this privacy policy, you may contact us at customersupport@naseerahsbakeshop.com.

        Effective as of 05/30/2022

        Complaints

        As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

        If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

        Last updated: [Date]